Pricing
What is the difference between DIY Hosting and Care Hosting?
DIY Hosting gives you infrastructure and tools, while Care Hosting includes SMWS setup, upkeep, and ongoing support on top of hosting.
FAQ
All SMWS FAQs in one place
Search across questions from pricing, hosting, domains, care plans, rescue services, website design, maintenance, and local business support pages.
Showing 86 of 86 FAQs
Pricing
Which pricing option is most common for small businesses?
Business Hosting and Business Care are the most selected options because they balance cost, flexibility, and room to grow.
Pricing
Are rescue and design services one-time or monthly?
Rescue and design are generally one-time project services, while hosting and care plans can be monthly, semi-annual, or annual depending on the option you choose.
Pricing
Do listed rescue prices include every possible issue?
Rescue pricing is shown as a starting point and final scope depends on issue depth, website condition, and urgency.
Pricing
Can I start on DIY Hosting and move to Care later?
Yes. Many clients begin with DIY hosting and later upgrade to a care plan when they want hands-free support.
Pricing
Are there setup fees for monthly plans?
Some plans include onboarding and setup in the monthly service. If special setup work is required, SMWS will confirm scope before starting.
Pricing
Can I choose a design package without changing my current site immediately?
Yes. A design package can be scoped first and launched when you are ready.
Pricing
How do I choose between Quick Fix and Site Restore?
Quick Fix is for a focused issue, while Site Restore is better for websites with multiple errors, outdated systems, or instability.
Pricing
What happens after I choose a plan?
You choose your package, then SMWS confirms the next steps, timeline, and any information needed to begin service.
Pricing
Can SMWS help me compare all options before purchase?
Yes. If you are unsure which plan fits best, contact SMWS and we will recommend the most practical path for your goals.
Hosting
Who is SMWS Hosting best for?
SMWS Hosting is built for small businesses that need dependable uptime, secure infrastructure, and practical room to grow.
Hosting
Do hosting plans include SSL?
Yes. All hosting plans include free SSL so your website can run over HTTPS securely.
Hosting
Do I own my domain?
Yes. Your domain belongs to you. SMWS can help register, transfer, configure, and renew it, but the domain should remain under your ownership with accurate registrant details.
Hosting
Can I transfer my domain away later?
Yes. You can transfer your domain away later as long as the domain is eligible for transfer and any standard registry rules are met. SMWS can help make sure you have the information needed, such as access to the domain account, DNS details, and any required transfer authorization code.
Hosting
Can I host more than one site?
Yes. Multi-site capacity depends on the plan you choose, with higher tiers supporting more websites.
Hosting
Will I get cPanel access?
Yes. Hosting plans include cPanel access for domain, email, file, and database management. Care plan clients can also request access when needed, even if SMWS is handling most of the technical work.
Hosting
Do I get access to my website files?
Yes. You can access your website files through cPanel, file manager, FTP, or another appropriate access method for your setup. SMWS does not lock your website files away from you.
Hosting
Are daily backups included?
Yes. Daily backups are included to help protect your website against data loss and recovery scenarios.
Hosting
Can I run WordPress on these plans?
Yes. Every hosting plan is WordPress ready and supports modern PHP versions and MariaDB.
Hosting
Do you support WordPress, React, or both?
Both. SMWS supports WordPress for content-managed business sites and React for custom frontends or application-style projects. The best fit depends on how much editing control, custom functionality, and long-term maintenance your website needs.
Hosting
What if my business grows and needs more resources?
You can upgrade to a higher hosting tier with more storage, websites, email accounts, and database capacity.
Hosting
Do you support email hosting with my website?
Yes. Each plan includes email account allowances based on the package level, and SMWS can help connect the records needed for website and email delivery.
Hosting
Can SMWS help migrate my existing site?
Yes. SMWS can review your current website, hosting, domain, email, DNS, and SSL setup, then plan the migration so downtime and risk are minimized.
Hosting
Do you handle email, SSL, and DNS too?
Yes. SMWS can help with business email accounts, SSL setup, DNS records, nameservers, and the related launch details that connect your domain, hosting, email, and website together.
Hosting
What happens if I cancel hosting?
If you cancel hosting, the website files, databases, email accounts, DNS hosting, backups, and SSL service tied to that hosting may stop being served by SMWS after cancellation. Before canceling, you should download or migrate anything you need, move DNS and email if required, and confirm where the website will live next. Your domain can remain yours separately from hosting, but it must point to active hosting somewhere for the website to stay online.
Hosting
What is the easiest hosting option if I do not want to manage things myself?
If you want less hands-on management, consider moving from DIY hosting into a Care plan where SMWS handles more of the work.
Care
What is included in SMWS Care plans?
Care plans combine hosting with ongoing updates, routine support, and maintenance handled by SMWS.
Care
Do care plans include hosting?
Yes. Every care plan includes hosting plus ongoing support and maintenance services.
Care
Are care plans month-to-month?
Yes. Care plans can be month-to-month, and some clients choose semi-annual or annual billing for simpler renewals. The service level stays based on the care plan selected, while the billing cadence can be matched to the available checkout options.
Care
What does “free build with care plan” actually include?
It includes full web design, build, and install for the agreed care plan scope. SMWS designs the site structure, builds the pages, installs or launches the website on the hosting setup, and connects the essentials needed to get the site live. Larger custom features, unusual integrations, major content writing, or work outside the selected care plan scope may require a separate quote.
Care
Can I request content edits each month?
Yes. Monthly edits are part of care plans, with higher tiers including more hands-on support capacity.
Care
Will SMWS handle plugin and app updates?
Yes. Care plans include ongoing update coverage to keep your site stable and reduce avoidable issues.
Care
Is Care a good fit for non-technical business owners?
Yes. Care is built for owners who want a reliable partner to manage website upkeep without doing technical tasks themselves.
Care
What if I only need occasional help?
If you do not need ongoing support, SMWS can still help with one-time rescue or design projects as needed.
Care
Can I upgrade my care plan later?
Yes. You can move to a higher care tier as your website, team, or support needs grow.
Care
Does Care include security oversight?
Yes. Care plans include routine oversight and maintenance practices that help reduce security and uptime risks.
Care
Can SMWS support multiple websites under one care plan?
Yes. Business and Priority tiers support multiple websites with expanded resources and support coverage.
Care
What happens if my site has a critical issue while on care?
SMWS prioritizes troubleshooting and stabilization so urgent issues are addressed quickly and clearly.
Rescue
What qualifies as a website rescue situation?
Rescue applies to broken, hacked, abandoned, unstable, or error-prone websites that need recovery and stabilization.
Rescue
How quickly can rescue work start?
Start time depends on current queue and issue severity, but urgent cases are prioritized whenever possible.
Rescue
What is included in a Quick Fix service?
Quick Fix focuses on one high-priority issue, root-cause diagnosis, and validation on desktop and mobile.
Rescue
When should I choose Site Restore instead of Quick Fix?
Choose Site Restore when your site has multiple issues, outdated components, or broad instability across pages.
Rescue
Does rescue include hacked site cleanup?
Yes. Rescue services can include malware/security cleanup, update hardening, and post-recovery recommendations.
Rescue
Can you rescue unfinished projects from other developers?
Yes. SMWS can assess unfinished builds, stabilize what is usable, and propose the safest path forward.
Rescue
Will I receive a summary of what was fixed?
Yes. Rescue work includes a clear summary of actions taken and recommendations for next steps.
Rescue
Can rescue work be followed by ongoing maintenance?
Yes. Many clients move to a care plan after rescue to prevent recurring issues and keep sites healthy.
Rescue
Do you need full server access before starting rescue?
Access needs vary by issue, but SMWS confirms required credentials and permissions before work begins.
Rescue
What if my site is too damaged to repair safely?
If repair is not practical, SMWS can recommend a full rebuild path with a cleaner and more maintainable foundation.
Design
What kind of businesses are design packages built for?
Design packages are built for small businesses that need a clear, credible website that supports lead generation.
Design
Can SMWS redesign my existing website instead of starting over?
Yes. We can redesign existing websites and improve layout, messaging, and user flow while preserving key content.
Design
Is mobile responsiveness included in design work?
Yes. All design packages are built with mobile-friendly layouts and touch-friendly page structure.
Design
Do design packages include SEO setup?
Yes. Packages include SEO-ready structure such as heading hierarchy, page organization, and foundational setup guidance.
Design
How do I choose between Launch Site and Business Site?
Launch Site is a focused starter package, while Business Site is better for deeper service content and stronger conversion flow.
Design
Can SMWS migrate content from my old website?
Yes. We can migrate key content, clean up structure, and rebuild pages on a more modern foundation.
Design
Will I be able to request changes during the project?
Yes. SMWS collaborates with you during design and confirms revisions within the project scope.
Design
Can design work include future growth planning?
Yes. Larger packages include scalable architecture for additional services, campaigns, or location pages.
Design
What happens when a new design is complete?
After launch, SMWS can transition your site into a care plan so updates and support continue smoothly.
Design
Do I need to host with SMWS to use design services?
Not always. SMWS can evaluate your current setup and recommend whether staying put or migrating is the better option.
Homepage
Can SMWS host my small business website and help manage it?
Yes. SMWS offers small business website hosting plus care plans for owners who want help with setup, updates, support, and ongoing maintenance.
Homepage
Can you transfer my domain and manage my website?
Yes. SMWS can help with domain registration, domain transfers, DNS setup, SSL, email accounts, hosting, and website migration planning.
Homepage
What if my business website is broken or neglected?
SMWS offers website rescue service for broken forms, unstable WordPress sites, outdated websites, unfinished projects, and sites that need a safer plan.
Homepage
Is this only for people who need a new website?
No. SMWS can host, fix, maintain, redesign, transfer, or manage an existing website. A new build is only one option.
Homepage
Do I have to manage cPanel, DNS, email, and updates myself?
Not if you choose a care plan. DIY hosting is available, but care plans are built for owners who want hands-free website management.
Homepage
Is SMWS a good fit if I am tired of large DIY hosting companies?
Yes. SMWS is built for small business owners who want hosting, domains, email, support, and website help without being left alone with a confusing platform.
Small Business Web Hosting
Is SMWS hosting good for a small business website?
Yes. SMWS hosting is designed for business websites that need reliable hosting, email accounts, SSL, backups, and support.
Small Business Web Hosting
Can SMWS help if I do not want to manage hosting myself?
Yes. You can start with DIY hosting or choose a care plan when you want SMWS to handle setup, updates, and support.
Domain Registration and Transfer
Can SMWS transfer my current domain?
Yes. SMWS can help with domain transfer planning and the DNS changes needed for hosting, email, and SSL.
Domain Registration and Transfer
Can I register a new domain through SMWS?
Yes. You can register a new domain and connect it to SMWS hosting or a care plan.
Website Maintenance Service
What does website maintenance include?
Depending on the plan, maintenance can include updates, monitoring, basic edits, support, and checks for common website problems.
Website Maintenance Service
Is maintenance useful for a simple business website?
Yes. Even simple sites need updates, SSL, backups, uptime checks, and occasional content changes.
Managed Website Hosting
What is managed website hosting?
It is hosting combined with support and maintenance so you are not responsible for every setup, update, and troubleshooting task alone.
Managed Website Hosting
Does managed hosting include website edits?
Care plans include support for practical website help, with higher plans offering more hands-on support capacity.
Website Rescue Service
Can SMWS fix my broken business website?
Yes. SMWS can review the issue and recommend a quick fix, restore, rebuild, or maintenance path based on the site condition.
Website Rescue Service
Do you help with abandoned websites?
Yes. SMWS can assess abandoned or unfinished sites and help decide whether repair, migration, or rebuild is the safest option.
Domain, Hosting, and Email Setup
Can SMWS set up business email with my domain?
Yes. SMWS hosting plans include email accounts, and care plans can include setup help.
Domain, Hosting, and Email Setup
Can SMWS connect my domain to hosting?
Yes. SMWS can help connect DNS, hosting, SSL, and website files so the site works properly.
Website Redesign and Hosting
Can SMWS redesign and host my existing website?
Yes. SMWS can plan a redesign, migrate or rebuild what is needed, and host the finished website.
Website Redesign and Hosting
Can redesign work include future service pages?
Yes. SMWS can structure the site so future service, location, and support pages have a cleaner foundation.
Local Business Website Support
Can SMWS help with my local business website?
Yes. SMWS supports local businesses with hosting, domains, email setup, website fixes, maintenance, and care plans.
Local Business Website Support
Is SMWS only for technical business owners?
No. SMWS is built for owners who want clear support and practical help without needing to manage every technical detail.
Website Repair Athens GA
Can SMWS fix a broken website for a business in Athens, GA?
Yes. SMWS can review the issue, identify whether it needs a quick fix, deeper rescue work, or ongoing care, and send you to the right service path.
Website Repair Athens GA
Do I have to know exactly what is broken before contacting SMWS?
No. The free review is meant to help you explain what is happening and get a practical recommendation without needing a technical diagnosis first.
Small Business Web Hosting Athens
Is this a good fit for a small business website in Athens, GA?
Yes. SMWS hosting is designed for local service businesses, organizations, and small teams that need reliable hosting plus practical support when questions come up.
Small Business Web Hosting Athens
Can SMWS help move my site from another host?
Yes. SMWS can review the current setup and help you move the website, domain, DNS, email, and SSL pieces more carefully.
Fix My Website Near Me
Can SMWS help if I just know my website is messed up?
Yes. That is exactly what the free review is for. You can explain the symptoms and SMWS can recommend whether rescue, care, hosting, or redesign is the right path.
Fix My Website Near Me
Do I need to be local to SMWS to get help?
No. The page targets local-intent searches, but SMWS can help businesses remotely with website review, rescue, maintenance, and hosting support.